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Please Note: We are currently experiencing a higher than normal volume of customer service requests, therefore there may be a delay of up to 3 working days to reply back to you. We apologies for this delay during this time and thank you for your patience.

Solution home Order Related Enquires

Delivery

Solutions surrounding the delivery of your order

Where is my order?
As we mention on the site, order processing times are mandated by an item's availability. Please note that all order turnaround times are indications r...
Fri, 22 Dec, 2017 at 2:02 PM
Delivery Tracking
If you selected courier or other signed for service then within your dispatch email and against your order in your order history will be a courier tracking ...
Thu, 5 Apr, 2018 at 11:00 AM
I received an email saying my order was dispatched, but it hasn't turned up yet. Where is it?
We appreciate that it's frustrating if an order hasn't arrived as quickly as you hoped. There are multiple shipping options when you place your o...
Thu, 23 Jul, 2020 at 11:44 AM
I need to change my address
If you have placed an order and need to change the delivery address,  you will need to add the address to your account and contact our customer support team...
Mon, 19 Mar, 2018 at 5:05 PM